Customer Service

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Customer Service Philosophy:

Personalized customer service
Close attention to detail
High levels of commitment, pride and excellence

Please complete this form and click "Submit". Once we receive your request, either Desert Wind Homes or the appropriate contractor will contact you to set an appointment. We will respond to every request within 1 business day.

If it is an emergency, first make sure your family is safe, and then please refer to your Warranty Manual. Emergency Numbers are located on page 41 of your Warranty Manual. You can call our office during regular business hours for assistance. Emergencies include:

No Water to your entire home
Total Stoppage of your drain system to the entire home
No Air Conditioning or Heat to your entire home
Complete Electrical outage